The Federation of Small Businesses (FSB) has 200,000 members and is the largest business organisation in the UK. Boris Johnson’s Deputy Mayor of London, Kit Malthouse, gave an inaugural speech and presented the awards. The gathering included political and business leaders and the category finalists.
Empire Garages’ entry was scrutinised by a panel of ten judges and they were short-listed to the top six in the Customer Service Excellence Category. On the night Empire was awarded the winners’ trophy. A team of ten colleagues were present and the table was given a bottle of champagne to pop open and celebrate the night.
Team Empire kindly phoned the Good Garage Scheme’s marketing manager the next day with the great news and thanked everyone for the support which they say has helped to achieve the award.
Ajay Gokani, owner of Empire Garages, said, “The feedback received from Good Garage Scheme customers really helps keep the team motivated.” Read more